General Terms and Conditions of Sale

ARTICLE 1 – Scope of Application

These General Terms and Conditions of Sale apply, without restriction or reservation, to all sessions of the energy magnetism and support services offered by the Service Provider: Karyn Le Lann

The service is provided remotely and in the office, but also through travel ordered by customers.

The main characteristics of the Services are presented on the Service Provider's website https://www.karynlelann.com

As part of the services provided at home, in hospital or other locations, the practitioner may be required, with the client's agreement, to use any furniture made available by the client for the session (armchair, sofa, cushion, blanket, etc.). The choice and purchase of the service offered is the sole responsibility of the Client.

These General Terms and Conditions are accessible at any time on the Service Provider's professional website mentioned above and will prevail over any other document.

The Client declares to have read these General Terms and Conditions and to have accepted them, before the implementation of the service.

No session may be intended for a minor child. The age of care is 18 years.


ARTICLE 2 - Price

The Services are provided at the rates in force appearing on the price list of the site, when the order is registered by the Service Provider.

The prices are expressed in US Dollar $ and take into account any reductions that may be granted by the Service Provider on the price list.

These prices are firm and not revisable during their period of validity but the Service Provider reserves the right, outside the period of validity, to modify the prices at any time.

The payment requested from the Client corresponds to the total amount of the service. An invoice may be drawn up by the Service Provider and given to the Client by e-mail within 48 hours after the services have been performed.

Certain services may be the subject of a quote previously accepted. The quotes established by the Service Provider are valid for a period of 10 rolling days after their establishment.


ARTICLE 3 - Appointments

It is up to the Customer to make an appointment:

- Via the proposed reservation system;

- By sending an appointment request by e-mail to karynlelann@proton.me

Postponement and Cancellation: applicable to ALL SERVICES

- All appointments must be paid for when booking to be confirmed;

- All appointments can be postponed once but not cancelled;

- You must inform (by sending an e-mail to karynlelann@proton.me) of your wish to postpone 48 hours at the latest before the day of the appointment; otherwise, the appointment is not postponed and is considered to have taken place);

- A postponement date will be proposed according to future availability, with no guarantee of speed;

- Failure to attend an appointment without having informed in advance excludes any postponement;

-NO refund will be granted;

-By paying for the appointment for the service ordered, the customer acknowledges accepting the performance of the service without possible dispute thereafter.

Additional rules may be indicated on the presentation of the service of the automatic reservation system.

➢ The Service Provider reserves the right to cancel or refuse any order from a Customer.

Reservations are possible between 2 hours and two months.

WAITING LIST: in order to best manage appointments, a waiting list may be set up.


ARTICLE 4 - Duty of the customer before and after a session with the Service Provider

Before making an appointment with Karyn Le Lann (https://www.karynlelann.com), it is imperative to consult your doctor.

Magnetism is only a complement to medicine and should in no case replace it.


NEVER STOP A MEDICAL TREATMENT WITHOUT THE ADVICE OF YOUR DOCTOR OR YOUR SPECIALIST.


ARTICLE 5 – Payment conditions


Services can be paid:

by credit card;

by Paypal;

by transfer;

in cash.


ARTICLE 6 – Provision of Services

The service provided by the Service Provider will be provided according to the following terms:

Consisting of an energy intervention session lasting between 1 hour to one hour and fifteen minutes (approximately 1 hour) depending on the Client's needs, carried out:


The client must:

The date and time of the service are determined when making the appointment and confirmed by payment;

The Service Provider undertakes to make its best efforts to carry out the sessions requested by the Client, as part of an obligation of means and not of results, and within the time limits agreed between them.


ARTICLE 7 – Personal data

The Client is informed that the collection of their personal data is necessary for the performance of the session and the service entrusted to the Service Provider. This personal data is collected solely for the performance of the service.


7.A - Collection of personal data

The personal data that is collected is as follows:

When the Client orders the service from the Service Provider: surname, first name, date of birth, postal address, email address, telephone contact details to allow the Service Provider to set the appointment.


7.B - Recipients of personal data

Personal data is reserved for the sole use of the Service Provider.

The data controller is Karyn Le Lann, within the meaning of the Data Protection Act and as of May 25, 2018, Regulation 2016/679 on the protection of personal data.


Limitation of processing:

Personal data is not used for advertising or marketing purposes.

The data is covered by the professional secrecy of the Service Provider.

Data retention period: the Service Provider retains the data thus collected for a period of 5 years, covering the limitation period of the applicable contractual civil liability.


7.C - Security and confidentiality

The Service Provider implements organizational, technical, software and physical measures in terms of digital security to protect personal data against alterations, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Service Provider cannot guarantee the security of the transmission or storage of information on the Internet.


ARTICLE 8 - Intellectual property

The content of Karyn Le Lann personal sites, https://www.karynlelann.com, is the property of the latter and is protected by French and international laws relating to intellectual property. Any total or partial reproduction of this content is strictly prohibited and may constitute an offense of counterfeiting.


ARTICLE 9 - Applicable law - Language

These General Terms and Conditions and the operations resulting from them are governed by and subject to French law.

They are written in English. In the event that they are translated into one or more foreign languages, only the English text shall be authentic in the event of a dispute.


ARTICLE 10 – Disputes

The Consumer Customer may, in the event of a dispute arising from this agreement, request recourse to a consumer mediator who, on the date of the last update of this agreement, is as follows:

Mr………

Address….

The mediator will attempt, in complete independence and impartiality, to bring the parties together with a view to reaching an amicable solution. The parties remain free to accept or refuse recourse to mediation and, in the event of recourse to mediation, to accept or refuse the solution proposed by the mediator. "The dispute may be submitted to a consumer mediator, whom you can identify on the mediation-conso website".

In addition, if you are a consumer, you can use the Online Dispute Resolution Platform link (ODR) accessible at the following address: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage


FOR CONSUMER CUSTOMERS, ALL DISPUTES TO WHICH THIS CONTRACT MAY GIVE RISE, CONCERNING BOTH ITS VALIDITY, ITS INTERPRETATION, ITS EXECUTION, ITS TERMINATION, THEIR CONSEQUENCES AND THEIR FOLLOW-UP WILL BE SUBMITTED TO THE COMPETENT COURTS UNDER THE CONDITIONS OF CONSUMER LAW. IN THE EVENT OF A DISPUTE ARISING BETWEEN A CUSTOMER AND THE COMPANY, THE COMMERCIAL COURT OF LAVAL WILL HAVE EXCLUSIVE JURISDICTION.